Caneda Transport Ltd. (the “Company”) has prepared our progress report to meet our organizations obligation’s under the Accessible Canada Act (ACA) and the Accessible Canada Regulations (ACR). Our progress report provides updates on the progress the company has made in implementing its accessibility plan.
Please send your feedback to our Human Resources Department. You can send your feedback by email, phone or mail using the contact information listed below. For more information on how you can send your feedback, see our feedback process description here.
You can use the contact information listed below to ask us for a copy of our feedback process description, or our progress report in these alternate formats: print, large print, Braille, audio or an electronic format that is compatible with adaptive technology that is intended to assist persons with disabilities. We will provide the format you ask for as soon as possible. Braille and audio formats may take up to 45 days. Print, large print and electronic formats may take up to 20 days.
The Company has the Human Resources department actively managing the accessibility plan. At this time, no external reports or feedback have been provided to our team. The following progress reports have been identified by internal parties and suggestions from employees.
Where feedback is received, the Human Resources department will review and provide a plan and progressive solution to accommodate for persons with disabilities. An anonymous survey was sent to all employees to provide insight on where progress could be made pertaining to their roles and the facilities.
The Company has concluded that certain barriers need to be addressed based on the priority of posed safety risks; challenges encountered – such as those of logistical or budgetary nature, where more time was required to remove certain barriers; and the discovery of new barriers.
The Company has welcomed the review of our progress report to include feedback from persons with disabilities and subject matter experts.
The Company provided the options for consulting through surveys, emails, and a general inquiry section through our website.
We have made the following progress in removing the barriers identified in our accessibility plan:
Barrier 1: Applications for persons with disabilities.
Progress Update: The Company has included an accessibility statement on job postings to encourage persons with disabilities to apply for equal employment opportunities and contact human resources directly where accommodations are required. This is currently in progress, and we aim to update all job postings to include this information with the contact information listed before the end of 2024.
We have made the following progress in removing the barriers identified in our accessibility plan:
Barrier 1: Wheelchair accessible facilities.
Progress Update: The Company does not have wheelchair accessible facilities at all three terminals at this time. As we are currently renting, we will advise our landlords and Head Office to review and accommodate the required accessibility requirements for The Company. This is an ongoing practice with no end date determined.
We have made the following progress in removing the barriers identified in our accessibility plan:
Barrier 1: Pictures on our website do not currently have captions to describe the images.
Progress Update: We will partner with the website developer to add captions to all existing and new images posted to our website by the end of 2024.
We have made the following progress in removing the barriers identified in our accessibility plan:
Barrier 1: Accessible forms.
Progress Update: The Company has partnered with a developer to transition manual paper forms to online forms. This is an ongoing task for 2024 as we continue to test and receive updates on the feedback from employees, vendors, and customers as these are launched.
We have made the following progress in removing the barriers identified in our accessibility plan:
Barrier 1: Review new and existing procurement practices.
Progress Update: The Company will continue to review the procurement of goods, services, and facilities requirements for all parties with disabilities, including but not limited to employees, vendors, and customers. This is an ongoing task for 2024 and onward.
We have made the following progress in removing the barriers identified in our accessibility plan:
Barrier 1: Review new and existing programs.
Progress Update: The Company will continue to review the design and delivery program and services for all parties with disabilities, including but not limited to employees, vendors, and customers. This is an ongoing task for 2024 and onward.
We have made the following progress in removing the barriers identified in our accessibility plan:
The Company has not received any additional reports or feedback pertaining to this section of our accessibility plan since the time of posting.
The Company has not received any additional reports or feedback pertaining to this section of our accessibility plan since the time of posting.
The Company will continue to monitor and measure the progress to make sure we are meeting the remaining accessibility goals and removing or preventing the remaining barriers that were identified in our accessibility plan. The Company encourages feedback as all feedback will be utilized to further implement our accessibility plan. As feedback is received, the Human Resources Department will review and accommodate as required. The Company will continue to publish the progress reports and update the accessibility plan with noted feedback where necessary.
Caneda is a subsidiary of Mullen Group Ltd.
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